Terms and Conditions

The Pilates Rooms is the trading name for OLJAG Ltd. Company No. 12001570


These Terms and Conditions, together with our privacy policy below, constitute the agreement between you (The Client) and us (OLJAG Ltd trading as The Pilates Rooms) in relation to your use of our website, our studio and our services. Services” means any information, activities, classes, workshops, or private sessions provided by The Pilates Rooms. Please read our Terms and Conditions carefully and in full.
The use of this website, the setting up of an account for the purchase of our services and use of them, the making of a booking or purchase via our online service, email or over the telephone are all subject to these Terms and Conditions. You hereby agree and confirm by continuing to use the sites, make purchases and book Services with us that that you have read The Terms, understand the importance of them and agree to be bound by them.
You are granted a personal and non-transferable privilege to enter our studio and use our services as long as you comply with these Terms and Conditions and any modifications, our Privacy Policy and any other notices, guidelines and rules published by us.
If you disagree with any part of these Terms and Conditions, please do not use our Website or Services.


Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that The Pilates Rooms may alter the information on its web site from time to time. The Pilates Rooms shall have no liability arising from the use by any party of the information on this web site. The Pilates Rooms does not warrant the information on this web site in any way and in particular no warranty is given that the web site or its contents or hypertext links are virus free or uncontaminated. You are advised to make your own virus checks and to implement your own precautions in this respect. The Pilates Rooms exclude all liability for contamination or damage caused by any virus or electronic transmission.


Class bookings may be early cancelled online up to 24 hours in advance of the class without charge. Any cancellations made less than 24 hours prior to the class will be charged at the full rate.


Any unused credits, whether or not within the expiration period, are strictly non-refundable.


The client should check the terms on every purchase as these may change from time to time without notice.


All our instructors are self-employed professionals. All payments for classes/sessions are accepted by The Pilates Rooms on behalf of the instructor conducting the class/session.


Unless accompanied by a parent and agreed in advance with the instructor, children under the age of 16 may not use our services.


All information on our website is intended for general information purposes only. It is not intended to constitute professional medical advice. The information should not be relied on or treated as a substitute for medical or clinical advice.
The Pilates Rooms accepts no responsibility for loss which may arise from accessing or reliance on information contained on this website.
Pilates classes and other services can involve strenuous exercises. It is your sole responsibility to check with your doctor or medical practitioner about your suitability to use our Services and to obtain their consent.
While we take care to ensure safe practice, there are inherent risks in any strenuous exercise programme and we, and our instructors, accept no liability whatsoever for any injury or illness you incur through taking our Services and/or by your failure to notify us of any existing injuries or health problems or special needs before you attend your class with us, or to notify your instructor prior to the start of each class.


By purchasing or booking or using the services of The Pilates Rooms, I (the client) agree and acknowledge that:

  • I am aware that it is advisable to consult a physician prior to participating in strenuous exercise or lifestyle changes, especially if I am overweight, pregnant, nursing, regularly taking medications, or have any existing medical conditions. If I have consulted a physician, I have taken the physician’s advice.
  • I will notify the studio of any health problem or injury I have, including without limitation cardiac irregularities, spinal, bone, joint, tendon or ligament injuries, spells of dizziness, asthma or other breathing difficulty, diabetes, epilepsy or any allergy, which may affect my participation in, or may be exacerbated by, any Services at The Pilates Rooms. I will also notify the instructor at the beginning of every class of health issues or circumstances that may have arisen or worsened since the previous class.
  • I am fully aware that participation in any strenuous exercise program involves risks and I fully accept all the risks of using the services of The Pilates Rooms.
  • I am in proper physical condition to participate in Pilates classes. I am aware that participation could, in some circumstances, result in serious physical injury.
  • I am aware that there is no obligation for any person to provide me with medical care during any activity. I understand and acknowledge that there may be no aid stations available for the activity. If medical care is rendered to me, I consent to that care if I am unable to give my consent for any reason at the time the care is rendered.
  • I understand that these terms and conditions cover any activity in any studio or external event run by The Pilates Rooms.
    I will notify instructors immediately of any pain and/or discomfort felt during any activity. I will stop exercising and seek medical advice if I feel dizzy, faint, light-headed or if I experience any discomfort. I agree that only I can monitor my condition during my workout.
  • I fully accept responsibility for exercising within my limits and seeking attention and advice as appropriate. I will never force or strain.
  • I will avoid alcohol and or heavy meals for 2 hours before workouts. I will drink fluids (preferably water) before, during and after workouts. I accept that my health is my responsibility and I participate at my own risk.
  • I accept full responsibility for any product or equipment loaned to me as part of participation in or using the Services. I fully accept that materials and equipment used in the studio may not be matched to my energy, health or fitness level
  • I have filled out a health questionnaire accurately whilst setting up my account and before participation in any class/physical exercise. I will keep this information up to date of any changes to the answers.
  • I accept the risk of injury from performing exercises and using specialist equipment. I acknowledge and accept that any advice provided by The Pilates Rooms’ instructors at no time constitutes as professional medical advice or substitution for my own professional medical advice.
  • I agree and understand that I must follow the strict instructions of your instructor in each and every Service I take. Neither we nor our instructors can be held responsible for any injury arising or being made worse by your failure to do so.


Your Waiver: By purchasing Services and booking Services with us either via our Site and online booking system, or via us, you accept that in consideration of being permitted to participate in our Services, and use our equipment and facilities that on your own behalf and that of any heirs and assigns you covenant not to sue us or our instructors and hold us and our instructors harmless against, and waive and discharge us and our instructors, against all responsibility or liability for injuries, health issues, or damages, loss or death resulting from your participation in any of our Services or use of our equipment or facilities.
Our Liability: We, The Pilates Rooms and our instructors, exclude all responsibility and/or liability for injuries, health issues, or damages, loss or death resulting from, or exacerbated by, your participation in any of our Services or use of our equipment or facilities, or products whether or not caused by our negligence.


In line with the introduction of GDPR (General Data Protection Regulations), The Pilates Rooms will act as follows
We will process all personal data in a lawful, fair and transparent manner.
We will collect only that data which is necessary, we will limit the processing of data, and we will not keep personal data once the processing purpose is completed.
Clients have the right to ask the us what information we have about them, and what we do with this information. In addition, a client has the right to ask for correction, object to processing, lodge a complaint, or even ask for the deletion or transfer of his or her personal data.
If we wish to process personal data beyond the legitimate purpose for which that data was collected, a clear and explicit consent must be asked from the client. Once collected, this consent must be documented, and the client is allowed to withdraw his consent at any moment. (For the processing of children’s data, the explicit consent of the parents (or guardian) if the child’s age is under 16).
We will maintain a Personal Data Breach Register and the relevent client(s) will be informed within 72 hours if a breach is identified.
We will incorporate organisational and technical mechanisms to protect personal data in the design of new systems and processes; that is, privacy and protection aspects will be ensured by default.
A Data Protection Impact Assessment should be conducted when initiating a new project, change, or product. The Data Protection Impact Assessment is a procedure that needs to be carried out when a significant change is introduced in the processing of personal data. This change could be a new process, or a change to an existing process that alters the way personal data is being processed.
If processing of data is being done by a third party, we will ensure that personal data is protected and GDPR requirements respected.
We will create awareness among employees about key GDPR requirements and conduct regular trainings to ensure that employees remain aware of their responsibilities regarding the protection of personal data and identification of personal data breaches as soon as possible.
We will only ever send news and updates that you have chosen to receive